Case study · Built at Veritone
Stream Ingestion Engine
A 24/7 recorder for live broadcast streams that restarts itself when audio or timestamps drift.
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John Blais
Console to the Cloud.
I’m a Senior Technical Account Manager at CloudLogics. I help companies move their infrastructure to a sovereign U.S. cloud, and I write software when the job needs it. Before cloud, years as a recording engineer in Puerto Rico’s studios. Before the studio, flight school.
Now at CloudLogics
Senior TAM
Since April 2026: onboarding, migrations and support on a sovereign U.S. cloud.
Studio years
Grammy-winning albums
Engineered records that won Grammy and Latin Grammy awards.
Education
MS, Computer Science
Inter American University of Puerto Rico, 2025.
Licensed
Private pilot
Single-engine land, 2006, Embry-Riddle Aeronautical University.
Career Newest first
Cloud, console, cockpit.
2026 – now
CloudLogics
Senior Technical Account Manager
Onboarding and migrations onto OpenStack, KVM, Ceph, Kubernetes and NVIDIA GPUs.
2017 – 2026
Veritone two stints
Manager, Support Services
Led a nine-person global support team.
- ARR supported
- $20M+
- Retention
- 98%
- CSAT
- 4.3 → 4.9
2020 – 2021
PreSonus
Customer Success Manager
Launched PreSonus Sphere and managed the software support team.
2016 – 2017
SHOUTcast
Business Development Manager
Managed the release of SHOUTcast’s streaming server, used by 70,000+ broadcasters.
2009 – 2015
La Casa del Sombrero San Juan
Studio Manager & Chief Engineer
Recorded and mixed for 30+ international artists.
2005 – 2008
Embry-Riddle, then Full Sail
Private pilot, then Recording Arts
A Red Hot Chili Peppers show on January 30, 2007 changed the plan. Read the story
Education MS and BS, Computer Science, Inter American University of Puerto Rico · AWS Certified Cloud Practitioner
Systems
Things I’ve built and run.
Built at Veritone
Support automation
Salesforce cases ranked by sentiment, with replies drafted by Gemini from the knowledge base.
Open source · macOS
Synklok
A menu-bar app that keeps an RME audio interface’s sample rate locked to its MADI input.
Records & studio
Behind the console.
Recording and mixing across Puerto Rico’s studios, on albums that won Grammy and Latin Grammy awards.
Won the Grammy, 2015
MultiViral
Calle 13 · 2014 · Recording engineer
| Year | Award | Record | Result |
|---|---|---|---|
| 2017 | Best Singer-Songwriter AlbumLatin GrammyVicente García, A la Mar | Vicente García, A la Mar | Won |
| 2015 | Best Latin Rock, Urban or Alternative AlbumGrammyCalle 13, MultiViral | Calle 13, MultiViral | Won |
| 2015 | Environment ProgramSuncoast EmmyPlaya Vida | Playa Vida | Won |
| 2014 | Best Urban Music AlbumLatin GrammyCalle 13, MultiViral | Calle 13, MultiViral | Won |
| 2011 | Album of the YearLatin GrammyCalle 13, Entren Los Que Quieran | Calle 13, Entren Los Que Quieran | Won |
Wins, by ceremony year. Every nomination, and my role on each: Records and awards
A la Mar
Vicente García · 2016
Caja de Música
Monsieur Periné · 2015
Bailar en la Cueva
Jorge Drexler · 2014
Entren Los Que Quieran
Calle 13 · 2010
La Dulzura
Cultura Profética · 2010
Official record
- Grammy win (opens in a new tab)grammy.com
- 1
- Latin Grammy wins (opens in a new tab)latingrammy.com
- 3
- Latin Grammy nominations (opens in a new tab)latingrammy.com
- 6
- Credits
- 209
- Collaborators
- 378
- As engineer
- 162
- As mixer
- 54
Studio
I still design and wire studios. Most recently El Pasillo Sonoro in Río Piedras: in 2020 I designed the wiring for its SSL mixing console, and in 2025 I came back to upgrade the room’s converters, patchbays and network.
Studio workContact
Say hello.
Met me somewhere, or want to talk cloud, streaming or studios? The form comes straight to me.